Destcert FAQs
This FAQ page will help you learn more about our course details, pricing, instructor information, and support options to ensure a smooth and informed experience.
General FAQs
What is DestCert?
Destination Certification (DestCert) is an organization dedicated to providing top-tier training and preparation for cybersecurity certifications, with a primary focus on CISSP, CCSP and CISM. We offer MasterClass programs that deliver a personalized learning experience tailored to each student's existing knowledge and schedule. Our commitment is to transform the often daunting world of cybersecurity certification into an accessible and engaging journey for all our students. The overall goal is to help pass very difficult exams, and also make you better security professionals.
How long has DestCert been in business?
Destination Certification has been empowering professionals to achieve security excellence for over 30 years. We have extensive experience that has allowed us to refine our teaching methods, deeply understand the evolving landscape of cybersecurity, and consistently deliver high-quality education to our students.
What makes DestCert different from other certification providers?
Destination Certification stands out through its holistic, student-centered approach to certification preparation. We differentiate ourselves in several key ways:
Our MasterClass adapts to each student's existing knowledge and learning pace, offering a truly personalized experience. Our founders and instructors bring decades of hands-on cybersecurity experience and have been involved in developing official certification materials. We've innovated our teaching methods to make complex topics accessible and engaging, using creative approaches that go beyond traditional instruction.
We provide comprehensive support through weekly live calls, mentoring programs, and direct access to our expert instructors. Our focus extends beyond technical knowledge to cultivate a strategic, managerial mindset crucial for exam success and real-world application. By streamlining content to focus on essential information, we've optimized the learning process for efficiency and effectiveness.
This unique combination of personalization, expertise, innovation, and focused content creates a learning experience that's not just about passing an exam, but about truly mastering the material and preparing for a successful career in cybersecurity.
CISSP Certification FAQs
What is the CISSP Certification?
The Certified Information Systems Security Professional (CISSP) is a globally recognized certification offered by ISC2 (International Information System Security Certification Consortium). It validates a professional's knowledge and competence in designing, implementing, and managing a cybersecurity program. The CISSP covers eight domains of information security, making it a comprehensive credential for security professionals.
What CISSP-related courses and resources does DestCert offer?
Destination Certification offers a comprehensive CISSP MasterClass that provides everything you need to pass the exam. Our program includes an interactive and adaptive course that tailors to your existing knowledge and learning pace. You'll receive our CISSP guidebook and workbook, access to the DestCert App featuring flashcards for each domain and practice questions to reinforce your knowledge, and mind map videos to help you connect complex concepts.
Additionally, we provide weekly live Q&A sessions with expert instructors, a personalized study schedule, and 1-on-1 mentoring for our Preferred and Premier plans. This all-inclusive approach ensures you're fully prepared for the certification exam and beyond.
How can I access CISSP learning resources?
You can access our CISSP course through https://www.my.destcert.com/. For on-the-go learning, you can download our DestCert App, which is available on both the Google Play Store for Android devices and the Apple App Store for iOS devices. These platforms provide you with flexible access to our resources, allowing you to study whenever and wherever it's convenient for you.
How long does it take to complete the CISSP Masterclass?
The duration of our CISSP MasterClass varies depending on each student's pace and prior knowledge. Some dedicated students complete the masterclass in less than a month and achieve certification within the same timeframe. Others may take longer, sometimes even years, before they complete the course.
The length of time required depends on your current knowledge level, the amount of time you can dedicate to studying, and your learning speed. Our adaptive program is designed to accommodate these differences, allowing you to progress at a pace that suits your individual needs and circumstances.
Do I need prior experience to enroll in the CISSP Masterclass?
While we don't require prior experience to enroll in our CISSP MasterClass, it's important to note that the CISSP certification itself has experience requirements. ISC2 requires candidates to have a minimum of five years of cumulative, paid work experience in two or more of the eight domains of the CISSP Common Body of Knowledge (CBK).
However, if you don't yet meet these requirements, you can still take our course and the exam. If you pass, you'll become an Associate of ISC2 until you accumulate the necessary experience. Our course is designed to benefit professionals at various stages of their careers, from those just starting in cybersecurity to seasoned professionals looking to formalize their knowledge.
CCSP Certification FAQs
What is the CCSP Certification?
The Certified Cloud Security Professional (CCSP) is a globally recognized certification offered by ISC2. It validates an individual's expertise in cloud security architecture, design, operations, and service orchestration. The CCSP certification covers six domains of cloud security knowledge, making it a comprehensive credential for professionals specializing in cloud environments.
What CCSP-related courses and resources does DestCert offer?
Destination Certification offers a CCSP MasterClass that adapts to your knowledge and schedule. It comes with all the resources you'll need to pass the exam, including an intelligent learning system that adjusts to your cloud security knowledge level, a CCSP guidebook that distills complex cloud concepts into clear, actionable insights, and our innovative DestCert App featuring cloud-specific flashcards and practice questions.
The course also includes visual MindMaps to illustrate cloud security concept relationships, weekly live Q&A sessions with cloud security experts, and 1-on-1 mentoring for our Preferred and Premier plans. Designed by advisors and contributors of the CCSP certification, our MasterClass ensures you're not just exam-ready but also prepared for real-world cloud security challenges.
How can I access CISSP learning resources?
You can access our CISSP course through https://www.my.destcert.com/. For on-the-go learning, you can download our DestCert App, which is available on both the Google Play Store for Android devices and the Apple App Store for iOS devices. These platforms provide you with flexible access to our resources, allowing you to study whenever and wherever it's convenient for you
How can I prepare for the CCSP exam with DestCert?
You can prepare for the CCSP exam with Destination Certification by enrolling in our CCSP MasterClass. Access to the course is available through https:/www.my.destcert.com/. For additional flexibility, you can download our DestCert App from the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). Our adaptive learning system allows you to study at your own pace, focusing on areas where you need the most improvement. The combination of our comprehensive materials, expert-led sessions, and interactive tools provides a robust preparation strategy for the CCSP exam.
Is there a specific order to study the CCSP domains?
While it's recommended to study for the CCSP following the exam outline, our CCSP MasterClass is designed to guide you through the material in the most effective way possible. The adaptive nature of our course means that the order of study can be tailored to your individual needs and existing knowledge. We cover all six domains of the CCSP CBK:
Our expert instructors, Rob Witcher and John Berti, who have extensive experience in cloud security, have structured the course to build your knowledge progressively. However, if you have particular strengths or weaknesses in certain areas, our adaptive system can adjust to focus more on the areas where you need additional support. This flexible approach ensures that you're comprehensively prepared for the exam while making the most efficient use of your study time.
Resources FAQs
What additional resources does DestCert offer?
In addition to our comprehensive MasterClass, Destination Certification offers several valuable resources to support your certification journey. We provide CISSP and CCSP guidebooks that serve as essential study companions. Our DestCert App is available for both CISSP and CCSP preparation, offering on-the-go learning opportunities. For those seeking personalized guidance, we also offer stand-alone one-hour mentoring sessions for $75, providing focused support tailored to your specific needs.
Where can I find success stories from other students?
You can find inspiring success stories from our students on our Wall of Fame page. This showcase not only highlights individual achievements but also provides valuable insights into the certification process. On this page, you'll also find information about our pass rates and the average time students spent achieving their certifications. These stories and statistics can offer motivation and realistic expectations for your own certification journey.
How can I access mentoring services?
Accessing our mentoring services is straightforward. For those interested in individual sessions, you can visit our 1-on-1 mentoring page to book our mentoring services. If you're already enrolled in one of our courses, you can access your included mentoring services directly through your course platform. This integrated approach ensures that you have expert guidance readily available as you progress through your studies.
Payment & Billing FAQs
What are the payment options available?
At Destination Certification, we offer two main payment options to suit your financial preferences:
For both options, we accept major credit cards as the method of payment. This includes cards such as Visa, MasterCard, American Express, and Discover. We prioritize secure transactions to ensure the safety of your financial information.
Do you offer installment payment plans?
Yes, we do! We understand that managing expenses can be challenging, which is why we offer a flexible payment plan. This plan allows you to split the cost of the MasterClass into six monthly installments. It's designed to make our courses more accessible while providing you with immediate access to all course materials. This way, you can start your certification journey right away without the burden of a large upfront payment
Is there a trial period for courses?
No, we don't offer a trial period for our full courses. However, we do provide several free resources to help you experience our teaching style and course quality. These include a CISSP Mini MasterClass, CISSP MindMaps, and CISSP domain summaries. These resources give you a taste of our comprehensive approach and expert instruction. If you have any questions about our courses before enrolling, we encourage you to reach out to our team for more information.
Support & Contact FAQs
How can I contact customer support?
At Destination Certification, we offer multiple ways to get the support you need:
General Inquiries:
For general questions or information, you can send us a message through our contact page on the website.
Phone Support:
You can reach us at (778) 909-5895 for direct assistance.
Tech Support and Bug Reporting:
For technical issues or to report bugs, please email support@destcert.com.
Discord Chat:
Join our Discord community for course-related concerns. Post your questions in the chat, which we monitor regularly. This is also a great place to interact with fellow students and potentially get quick answers from peers who may have encountered similar issues.
What should I do if I encounter issues with course access?
If you're experiencing difficulties accessing your course materials, please follow these steps:
When reaching out, please provide as much detail as possible about the issue you're experiencing, including any error messages you've received. This will help us resolve your problem more quickly.
How quickly can I expect a response from customer support?
At Destination Certification, we strive to provide timely support to all our students. Here's what you can expect in terms of response times:
Discord Chat:
We're usually very prompt on our Discord channel. This is the best option for quick responses, especially for course-related questions or urgent matters.
Email:
For inquiries sent to support@destcert.com, you can expect a response within 24 to 48 hours during business days.
Contact Page and Phone:
Response times may vary, but we aim to address all inquiries as quickly as possible.
For urgent matters, we strongly recommend using the Discord chat as it's our most responsive channel. This platform not only allows for quick interaction with our support team but also enables you to engage with fellow students who might be able to assist you immediately.
Remember, while we strive to address all inquiries as quickly as possible, more complex issues may require additional time to resolve. Rest assured, we're committed to providing you with the best possible support throughout your learning journey with us.
Additional Questions
What is your refund policy?
We are committed to providing high-quality courses and believe in the value of our programs. As such, we do not offer refunds for our courses. We encourage prospective students to review our free resources and reach out with any questions before enrolling to ensure our courses meet their needs.
How can I request a refund?
As we do not offer refunds, there is no refund request process.
What study materials should I focus on first if I’m new to cybersecurity?
There are numerous materials available online, but going through any of our MasterClasses can allow a good foundation for success in cybersecurity.
Is the content available in multiple languages?
No, our content is currently not available in multiple languages.
Do DestCert courses align with official ISC2 certification standards?
Yes, our courses align with official ISC2 certification standards. One of our co-founders, John Berti, has co-authored the best-selling 'Official ISC2 Guide to the CISSP Exam' and has been involved in developing materials for the official CISSP curriculum and sample exam questions for ISC2. Our courses are also completely aligned with the latest exam outlines from ISC2.
Do you offer military discounts?
Yes! We proudly offer military discounts. If you're interested, please reach out to us at support@destcert.com with the class and plan you're considering, and we’ll be happy to provide more details. We appreciate and thank you for your service.